Lustig Law

I brought my case to Lustig Law after the child support office based my obligation off of my gross income rather than my net income . Being that I am self employed with overhead costs , this was inaccurate.
I received several strong recommendations to go see Johnathan at this office , so I did .
After meeting with all of staff and presenting them the case , I was told this would be very simple , quick , the retainer would only need to be $5k , and i would probably get some of that back .
Things started out great and I felt confident . I was getting an almost annoying amount of phone calls from Johnathan with updates , news , discoveries , anything and everything that was relevant . At some point in september of last year , i received an email from Susan stating Johnathan would no long be working with them and that she would now be taking charge of my case . Thats when all of the phone calls and confidence went away . In addition to the updates stopping , there was not a single time that I was able to call in with info or request updates directly with Susan . I was just told that she was unable to take the call and she would call back . That never happened .
When it came time for court , Susan had a tendency to have to reschedule hearings because she was on vacation or just double booked . On the days she did show up, she would have to go over basically the entire case every time, right in the lobby prior to the hearing because she didnt stay up to date on what was going on . So i would show up without a clue of what was going on and get slammed with tons info literally minutes before going in front of the judge .
After being dragged through the mud , get reassurance again and again , I am now paying more than my original obligation was . And the best part , i am now north of $25,000 in lawyer fees .
What i now have to show for is a compilation of unorganized emails with different orders pertaining to my case from Lustig Law that hardly make any sense . I was much better off on my own and strongly belive that Johnathan was the backbone of this firm .
My parting email from Susan was very random and shockingly rude . Part of me didn't belive it was her that sent me the email as it came out of nowhere, and called me several different curse words . Crazy because i am literally one of the calmest and most polite people you'll come across .
It really sucks to feel the need to write this kind of review but please , learn from my mistake .

I hired Jonathan & Susan for my custody case. Thankfully my case ended successfully & I was granted what I wanted. I was impressed with Jonathan & felt like my case was handled with care. Any questions I had, legal advice, & case guidance I knew I could confidently count on him to help.
Being impressed with her team & outcome of my case I naturally recommended her firm to my husband when his custody/child support case started. I 1000% regret doing that.
On 09/18/2025 Susan emailed her clients letting them know that Jonathan was no longer apart of the law firm but we could trust that our cases would go uninterrupted. I truly wish we would have looked at hiring a different law firm when we got that email.
After her change in staff we were met with multiple new paralegal hires who knew nothing about our case. On one occasion she assigned a sub attorney who also had no prior information to manage one of our hearings because Susan herself could not personally attend (this sub attorney ended up requesting a break during the hearing to call Susan & ask for advice on what she should do) . We could no longer talk/ask questions/or present new information regarding the matter at hand to Susan directly or to a person with knowledge of the case. Instead we were met with "We will leave a message for Susan & she would call us back". That never happened.
We ended up losing this case. I truly believe the unexpected shift in staff/caseload/preparation, & lack of legal advice/assists was our downfall.
Sadly, I am hoping my experience will help you. I highly suggest going with a different law firm. Jonathan was truly the brains of this law firm!

The Reputation Was His. Do Not Confuse the Brand With the Man Who Built It.

Lustig Law has earned strong reviews over the years, and those reviews are well-deserved. But be aware the wins, the outcomes, the praise for the legal strategy; it all traces back to one source, even when his name is not the one mentioned.

Jonathan Reynolds was the engine behind most, if not all, of the complex legal work that made this firm look exceptional. He built the arguments, navigated the hard negotiations, and handed others the tools to succeed. The firm was a team in name; in practice, it ran on him.

I know this firsthand. Jonathan resolved a case that had dragged on for over seven years, within six months of hiring him, achieving every goal I had in a way that forecloses any future complications. He possesses an exceptional legal acumen paired with a genuine investment in his clients' lives that you almost never encounter in family practice.

His departure is a loss for the firm that simply cannot be replicated or compensated for.

My advice: find Jonathan Reynolds. Wherever he has landed, that is where the real legal talent went. Follow the attorney, not the letterhead.