Garcia & Phan Southern California Personal Injury lawyer

Formal Complaint Regarding Legal Representation by Robert Phan

Background
I retained the legal services of Robert Phan of Garcia and Phan for representation in two legal matters, engaging his services based on a personal referral and his claims of 20+ years of legal experience.

Specific Concerns with Legal Representation
1. Court Appearances and Professional Negligence
During the course of representation, I received multiple court notices indicating warrants for my arrest due to alleged failure to appear. Upon investigation, these warrants were a direct result of Mr. Phan's repeated failure to appear in court, despite assurances that he would handle all court dates on my behalf.

2. Ineffective Case Management
Contrary to initial confidence, Mr. Phan did not pursue optimal case resolution strategies:

*He prioritized "keeping me out of jail" over potentially dismissing cases
*Suggested proceeding to trial, explicitly noting increased expenses
*Indicated need to bring in additional counsel, suggesting inadequate expertise for the cases

3. Incomplete Case Review and Discovery
Critical issues were identified regarding case preparation:

*Mr. Phan requested I recall specific case dates, despite having this information in police reports
*Failed to thoroughly review discovery documents
*Claimed to have lost discovery materials for one of my cases

4. Missed Legal Opportunities
An independent attorney confirmed that one case potentially qualified for dismissal due to expired statute of limitations - an avenue Mr. Phan failed to explore.

Communication Breakdown
After expressing dissatisfaction with the services rendered, I requested a refund. My attempts to communicate via phone, email, and text were systematically ignored.

Requested Action
I am formally requesting a comprehensive review of the legal services provided by Robert Phan, with particular attention to:

1. Professional conduct
2. Case management practices
3. Client communication standards

Conclusion
The representation provided fell significantly below the professional standards expected of legal counsel, causing substantial professional and personal disruption.

Mr. Garcia's guidance following my rear-end collision was exceptional. His professionalism and attention to detail helped ease the burden during a challenging time. I highly recommend his services for anyone in need of legal representation.

Poor communication. Poor counseling. Unprofessional.

Edit: (3/19/24) So I contacted you again, and I assume your receptionist forwarded me to you, but yet you were too cowardly to answer? Pathetic.