Parrett Porto Parese & Colwell

I cannot say enough positive things about Attorneys Joseph Porto and Shane Burns and the support they provided throughout our personal injury case following a vehicle accident nearly two years ago. From the beginning, they guided us through what was an incredibly stressful and overwhelming process. They took the time to explain complex legal terminology, answer our questions, and make sure we understood each step along the way. Their knowledge, professionalism, and dedication helped make a difficult experience much more manageable. What stood out most was their genuine commitment to supporting us—not only during the legal process, but before, throughout, and even as we move toward final resolution. Their guidance, communication, and willingness to help navigate every step meant a great deal to us. We always felt that we were more than just a case; we felt heard, supported, and represented by people who truly cared. We are grateful for their hard work, their attention to detail, and their continued support as we move through the final steps, including the settlement process and closure of this matter. Thank you, Joseph and Shane, for your dedication, compassion, and partnership. We sincerely appreciate everything you have done for us and would highly recommend you to anyone seeking knowledgeable and caring representation. Warmly, H & S Bussiere

Attorney Sandra Smith has been incredible to work with. I’ve worked closely with her over the course of several months and she was extremely accessible, responsive, and knowledgeable throughout the entire process. I would absolutely recommend Attorney Smith to anyone who needs a strong, competent attorney that will advocate for you!

Extremely unprofessional and uncaring firm. Would not recommend.

For some context, I used Atty. Andrew Schafer as my lawyer during my divorce settlement. The experience was just O.K. but I have since come to realize that I was provided with a very “one-size-fits-all” settlement and that I could, and should have, insisted that he tailor the settlement more to my personal situation and that he could have been much more communicative and forthcoming with being completely transparent with the divorce process and all possible options.

I contacted the firm recently for information on representation for a separate legal issue and Atty. Schafer put me in contact with Atty. Lou Federici. I had a phone consultation with Atty. Federici a short time later and attempted to explain my potential case but he repeatedly interrupted me and dismissed my concerns out of hand, seemingly because he was rushing to get off the phone because it was towards the end of the work day. We scheduled a longer phone consultation for a different day, but in the interim, I decided that I would rather work with an attorney who was actively working to understand my perspective and situation as opposed to having to fight to convince someone to at least take my perspective momentarily.

I emailed Atty. Federici thanking him for his time and letting him know that I would be seeking representation with a different law firm. Atty. Federici responded thanking me for letting him know and cc’ed Atty. Schafer on the message, as Atty. Schafer is the one who referred me to Atty. Federici.

Atty. Schafer then proceeded to respond (presumably intending for the message only to go to Atty. Federici, but I was still cc’ed on the message) saying, “We are better off from what you told me.”

Moral of the story: try actually listening to the people you claim to represent and double check your cc line before you send a nasty email. I will not be returning as a client.