Jensen Estate Law

My daughter and I met with Anita to go over Trust documents and she was very easy to work with. I highly recommend her.

We had our will, trust and power of attorney done with Jensen Law Group. Anita answered for our questions and easy to work with. She was responsive. My only angst that most of the communication happens through email and sometimes it is tough to communicate every thing through email. But the email communication itself has no complaints. Definitely will recommend Anita and Jensen team.

My experience working with Jensen Law was amazing. Kiara Hildeman and her team were incredibly helpful throughout my case. As we all know, legal documents can be difficult to understand because the language used in them is very different from the plain English we use in everyday life. At times, I found the terminology and details confusing and wasn’t always sure what certain things meant or how they applied to my case. What really stood out to me was how patient and thorough Kiara was. She took the time to walk me through the documents, explain the complicated legal terms in a way that was easy to understand, and answer all of my questions without ever making me feel rushed. I truly appreciated how she made sure I understood each step of the process and felt comfortable moving forward. This was very different from some of my previous experiences with other law firms, where getting clear answers or having someone take the time to explain things in simple terms could be challenging. Kiara was responsive, approachable, and genuinely took the time to make sure I understood what was happening. I’m very grateful for the support and guidance I received from Kiara and her team. I would highly recommend Jensen Law and especially Kiara to anyone looking for someone who is knowledgeable, patient, responsive, and truly cares about helping their clients understand the process.

My wife and I engaged Anita Shteynberg through the ARAG legal plan to establish a trust, wills, powers of attorney, and related estate planning documents. As individuals with little prior knowledge of estate planning, we were seeking legal counsel that would help us understand what these documents do, why they are important, and how they would apply to our specific circumstances. Unfortunately, our experience fell short of those expectations. Our only direct consultation with Anita lasted approximately 30 minutes. During that meeting, we explained our goals and the recommendation from our financial advisor to create an estate plan. However, we received very little guidance regarding the available options or the implications of different estate planning strategies tailored to us. Much of the discussion relied on legal terminology that was difficult for non-lawyers to understand, and we often felt we were being asked to determine what we needed rather than being guided through the decision-making process. Following that initial meeting, we were unable to have any additional conversations with Anita. All communication occurred through email, which made it difficult to address questions that could have been resolved in a brief phone call. As a result, simple issues often led to lengthy email exchanges and significant delays, most often with other people from her office. The inability to discuss questions directly created frustration and extended the overall timeline unnecessarily. We were also disappointed by the quality control of the documents and overall process. We identified multiple errors that required correction, including misspelled names and incorrect information related to our designated secondary power of attorney. Because of these issues, we felt compelled to carefully review every document line by line to ensure accuracy. Additionally, despite communicating with the office regarding extensions and document timing, we continued to receive automated reminders that did not appear to reflect the status of our matter, creating further confusion. The estate planning documents themselves appeared highly standardized and included provisions that were not clearly relevant to our circumstances. While we understand that many estate planning documents use standard forms and language, we did not feel that the final product reflected a high degree of customization or individualized legal counseling. I want to acknowledge that the staff members we communicated with were generally courteous and responsive. However, the overall experience left us with the impression that matters referred through the ARAG legal plan were being handled as a high-volume process rather than as individualized legal engagements requiring attorney guidance and consultation. Ultimately, while we achieved the goal of completing our estate planning documents, the process was far more difficult and time-consuming than expected. Based on our experience, we would not recommend this attorney to individuals who are seeking substantial guidance, education, and ongoing attorney accessibility throughout the estate planning process.