Jaburg Wilk

Ilya handled my divorce in such an amazing and professional manner. If you want to stay out of protracted litigation wasting a lot of money and time he has the experience and demeanor to get this accomplish if the situation allows. .

I reached out to this firm based off of a referral to work with a very specific attorney named Alden. She seems very competent, however her support team are not good at their jobs and are very slow. They admitted they do not have SLAs which is odd.

I was moved around on the schedule several times which of course could be the attorney or could be her team, and the thing is with this type of work is that it's very rare that something suddenly comes up that you can't talk to someone for 15 minutes and need to push out 5 days. I was also scheduled on a holiday apparently and then just rescheduled without asking when I was available. This is not a premier doctor's office - you don't just reschedule people without asking them when they're available. Also, get it together and schedule when you're open - that's a basic coordination expectation. Also what happen in the course of a day she's so busy she can't talk for 15 minutes? That's just not acceptable in my line of work - you work OT and take the call later.

I also asked multiple times for the retainer agreement and the general agreement and just never got it. When I pushed on what the problem was because I was ready to go and they were the ones delaying I couldn't get a straight answer besides "we're a medium sized firm." What does that mean? You're underwater? You don't have standards? You screw over people who want to be clients because you refuse to honor a paid 15 minute scheduled call so you don't work an extra 15 minutes?

I have no way to pass this on directly to Alden and that she might be losing clients because of her front desk and intake team, but I'm leaving this review so that way hopefully this can reach her because I don't even have her email address despite chatting with her and paying over $900 for her to review my situation. I would appreciate my money back as I attempted to retain but was blown off and misled multiple times. Seems like a money grab for consults versus actually wanting to take new clients or having the capacity to.

On the phone, their intake person offered referrals which I said please send, and she sent the next day versus same day (again, no sense of urgency for an urgent situation). Then the intake coordinator cancelled my 15 minutes with Alden without asking me. I was intending on keeping it. When I called them out on this ridiculous behavior, they just said because I needed someone asap (which is true but was waiting to speak with Alden on what the delay was & how to move forward), they cancelled it. Again, without asking me! Just insane.

Btw, through all of this, I still cannot reach Alden or attorney team directly. I would have preferred to give this feedback privately, but there's no way to do so.

A garbage law firm —- Firms Partners treat senior citizens with absolutely no respect. Left our 90 year old mom in a trepidations situation with her house in jeopardy—dumped her —and they don’t return call to clients for many days because they can’t handle their current client loads. Taking as much money as possible. Filing AZ Bar actions…