DO NOT RECOMMEND. Used them as our lawyer for a home closing and the process was arduous at best. It could have been greatly improved had clear and concise communication been established from the beginning with us (the clients), our NY realtor and the other attorney (buyers attorney).
Also, the lack of accountability for multiple missteps is unacceptable. Our NY closing was scheduled 2 hours before our closing on our new home 800 miles away. Our wire transfer was submitted to the bank after the cutoff time (which your office should have been well aware of) so we were unable to close on our new home and had to scramble to find a place to stay. We did not receive a phone call from your office letting us know of the mishap, but instead were told upon us calling that the wire was submitted, while details of the timing were left out. This caused so much confusion, stress and anxiety, as we were awaiting the wire to go through and it never did. Then the next day when the wire still hadn't gone through, we had to call your office repeatedly, as well as the bank, to ensure it was processed as soon as possible, rather than at 3pm that day when it would have been processed on it's own. No one from your office reached out to us or even appeared to be working on making sure the transfer got processed and no one was available to assist us because you were all out of the office, causing us to have to take matters into our own hands.
This whole process made for an incredibly stressful experience that could have easily been avoided with clear communication and follow up. Either the office is horribly understaffed or you have lost sight of how these transactions impact the people you serve. Either way, we are very disheartened at all that occurred and do not wish for anyone else to have the same experience.
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