Tawney, Acosta & Chaparro P.C.

If given the opportunity to time-travel, I would not choose this law firm to represent my case.

In May 2022, I was involved in a multi-vehicle accident in New Mexico highway, involving three vehicles: myself, a pickup truck, and a commercial truck. The commercial truck negligent failed to apply its brakes, resulting in a collision. Consequently, I sustained life-injuries to most of my body, particularly affecting my right side.

I conducted an online search to identify the most reputable attorneys and selected Tawney Flores Acosta based on highly favorable reviews. I placed my trust in Marrisa Porras due to her approachable and professional demeanor during the initial consultation. Subsequently, I was informed that my case was transferred to Daisy Chaparro. Throughout the first two years following the incident and the signing of a contract with them, I made numerous inquiries to monitor the progress of my case. However, Daisy was consistently unavailable. I frequently received messages from various case managers explaining that she was occupied with family emergencies or that she was unavailable due to recent childbirth. My emotional distress reached a peak as I observed no initial work in my case for 2 years.

As I approached the three-year mark of my case, she was giving up on my case and advised me to seek alternative legal representation, stating I was disrespectful (sorry, Daisy, but I was in emotional distress stemming from the prolonged stagnation of my case for nearly three years without even you initated work on my case). I inquired whether my case could be transferred to a colleague within the same law firm; however, she declined. I diligently searched for another law firm; however, regrettably, no firm was willing to accept my case due to the duration exceeding nearly three years. I persisted in communication with Daisy, and she continued to manage my case and initiated a demand, informing me that the semi-truck refused to pay for damages or was willing to pay less than 1%. I requested formal documentation of that statement, but never received it. All information was based solely on her verbalization.
By the conclusion of the third year, the settlement was finalized, before being informed of such deductions. With a low percentage, plus deduction of 40% for their law firm. I inquired multiple times whether if she could do more regarding of, however, chapparo consistently said no.

The memories of the accident continue to affect me profoundly, and obtaining less 10% is insufficient for the years of my ongoing self-care. My intention is not to persuade, but merely to share my story. I do not wish similar experiences upon others. Even if the settlement remains unchanged, the mental distress encountered was unforeseen, particularly due to Daisy's inconsistent communication for the first two years. Although Daisy began communicating effectively in the final months of the case, I felt it was too late, especially considering that the results of their efforts did not meet expectations. Therefore, I hold no negative opinions regarding her team, including Lizbeth and Brenda; they communicated effectively and played an integral role in the work process.

After my accident with a commercial truck, I wasn’t really sure where to start or what to do next. Tawney, Acosta & Chaparro P.C. made the process a lot easier than I expected. They explained everything clearly and kept me updated throughout the case. The staff was always polite and quick to return my calls, which I appreciated. Overall I’m really glad I chose them and would recommend them to anyone dealing with a truck accident.

During a difficult time I felt heard which made my grieving process a lot easier I would definitely recommend them to anyone experiencing what I experienced. I was treated with respect and heard.