Surprenant & Beneski, P.C.

I had a very frustrating experience with this office. My mother initially met with the attorney in person using an interpreter who worked there at the time, so we believed this would not be an issue moving forward.

After taking some time as a family to decide how we wanted to proceed, we reached back out months later to move forward. At that point, we were told they would call us to schedule once an interpreter was available, but we never received a follow-up.

After making several calls ourselves, we were then told that they could not move forward because that interpreter no longer works there and they do not offer interpreter services. We were also told the attorney would need to speak Portuguese directly, and that using an interpreter was not acceptable.

This was extremely disappointing and confusing, especially given that an interpreter was used during our initial meeting. Many legal offices are able to work with certified interpreters, so being turned away under these circumstances felt unreasonable and, honestly, discriminatory.

We were ready and willing to move forward and ensure clear communication, but instead felt discouraged from accessing services. This creates unnecessary barriers for non-English-speaking families seeking important legal support. To my understanding, there is no requirement that an attorney must speak the client’s language directly.

I was specifically told that they would not work with us because my father does not speak English, that the attorney must speak his primary language, and we were directed to find a Portuguese-speaking attorney elsewhere. I would not recommend based on this experience.

I am more than pleased with the services I received from Surprenant Beneski & Nunes. The team, specifically Taylor and Katie, handled my mother's claim for MassHealth to cover her nursing home expenses with professionalism and friendliness.
I would not hesitate recommending them as well as the firm for all legal needs in this area.

I engaged Suprenant, Beneski & Nunes in May, 2025 to help with the Mass Health documentation for long term care for my sister. Thanks to Tracy, Katie and Erin for helping me navigate the application and approval process over several months. I am extremely grateful for their assistance and would recommend them for any Elder Law and Estate Planning needs.