Russell Family Law & Litigation

The nicest people you’ll meet !!

Erin and her team were incredible. Divorce is never easy, and it can be a very daunting chapter in a person's life. Erin and her team were very caring and compassionate, while also being very professional. Erin has a lot of experience, and was able to answer a number of questions and concerns I had with the process or with different possible scenario's. Her team was also incredible and very experienced. There are times when it can take a little while to get a response, but from everyone I know who has been through this process, that is normal, and Erin's team would get back to me faster than what others have experienced. You don't feel like a number with them, you feel like a person. They don't judge you, they help you and actually care about the outcome that you want. Erin always asked me what I wanted and she set the bar there and worked towards that, whether it was to do with my children, home, and/or finances. Thank you Erin and team. Please know I appreciate you, and I am happy that I trusted you, and I appreciate how you stuck by my side and worked towards what I wanted for my family. You all are amazing!

Erin and her team did an exceptional job handling my case. It was an extremely challenging and stressful time for me and my family, and having Erin in our corner made all the difference. She was incredibly prepared, proactive, and always seemed to be one step ahead of opposing counsel. I truly appreciated her dedication, professionalism, and the way she guided us through such a difficult situation. I’m extremely grateful for everything Erin and her team did for us and would wholeheartedly recommend them to anyone in need of their services.

A truly horrific experience. What they lack in competence, compassion, and professionalism, they make up for in attitudes, consistent lack of response, failure to provide any advice whatsoever, and inability to answer any questions while charging you for reading them every time they're re-sent. A complete and utter embarrassment to the field and should be investigated or disbarred as several violations were repeatedly evident. It was common for 5+ weeks to go by with no update and I felt so alone during the process of divorce because of their lack of help, even doing most of the work myself with my ideas and times where they would paste my verbiage into documents. I would ask for advice on pros/cons of things and receive no guidance or response, where I ultimately had to just go with it to move the process along. I once called after 7 weeks for an update and was told I was being "too eager" then received a bill for the 38 second phone call the next day. Repeated errors in documents they likely never reviewed - clients paying tens of thousands shouldn't have to correct the firm on key monetary details. I lost trust in them early on but felt trapped and scared by their snarkiness. I tried expressing my dissatisfaction but that only intensified the cruelness and felt increasingly retaliatory. They made the entire process infinitely more stressful and painful, the loss of sleep and anxiety was unreal. Everyone I knew told me how this is not normal and to seek new counsel but I didn't have the funds to start over. I wish I listened before losing my life savings in attorney fees for the bare minimum (which is generous to say) and loss of significant assets in the divorce benefiting the other party. Alyssa is truly reprehensible as other reviews have mentioned. Erin is fine but you'll never hear from her as she's focused on litigation and is the cause for all delays. She wasn't prepared for the $350 consult and just made me repeat all the documentation I provided weeks before, and in emails was very defensive while never answering your questions. The opposing counsel in my case was consistently frustrated trying to get a response from this firm and made it apparent their behavior was unacceptable. What should have been a very simple divorce turned into a year of expensive "representation" despite never feeling represented by this money hungry team of mean girls. I felt like they preyed off my pain. I asked for updates on next steps after the separation agreement and instead of answering or helping me, or responding to opposing counsel on their requests, this firm instead demanded payment and closed my case without any notice. I look forward to washing my hands of this horrible team and ending the nightmare. I highly recommend the team at Cape Fear Family Law for their professionalism and quick response time. I will be sure to recommend that dream team to any and everyone instead of this place.