Rugged Law

Michaela, thank you for the five-star rating! We truly appreciate your support of Rugged Law and are grateful you took the time to leave us a review.

Rachel, thank you for your five-star review! We truly appreciate your support of Rugged Law and are grateful you took the time to leave us a rating.

I couldn't have got through my divorce case and children custody issues without Caroline. there is no lawyer that puts her heart and soul into a case like she does

If you're looking for a family law attorney who will truly fight for you, I cannot recommend Caroline Janzen at Rugged Law enough!! Caroline is everything you hope for in a lawyer. She is fierce, compassionate, strategic, and genuinely caring. From the beginning, she has fought tirelessly to protect both me and my child while helping me navigate an incredibly difficult situation. She is an exceptional lawyer who makes you feel heard, supported, and empowered every step of the way. I would recommend Caroline to anyone going through a divorce, but especially to women and mothers who are dealing with abusive, controlling, or manipulative partners. Having someone who understands the dynamics of these situations and isn't intimidated by them makes all the difference. I am beyond grateful to have Caroline in my corner. She is an outstanding attorney and an even better person!!

My experience with Carolyn Janzen at Rugged Law was severely disappointing. I retained Ms. Janzen for a family law matter and terminated the representation in less than 48 hours because I lost confidence in the representation I was receiving. One of my primary concerns was that my $14,000 retainer check was deposited before I ever signed an engagement agreement or fee agreement. That immediately raised concerns for me. After ending the representation, I was charged over $1,000 for what I believe amounted to approximately one meeting and photocopying of my documents. I disputed the charges, requested that the invoice be revised, and attempted to resolve the matter directly. I was unable to reach a resolution, so I filed a complaint and fee dispute with the Oregon State Bar. My understanding is that she chose not to participate in the fee dispute process. I also became uncomfortable with the repeated discussions about the firm's use of AI in legal work and ultimately decided this firm was not the right fit for me. I cannot recommend this firm based on my experience. I encourage anyone considering hiring Rugged Law to carefully review the fee agreement before paying a retainer, ask detailed questions about billing practices, and make sure they are completely comfortable with the representation before proceeding.