Pepping, Balk, Kincaid & Olson Ltd.

I had one of the most amazing experiences at a lawyers. When to do a will and estate planning. Something I know nothing about.Mrs. Kincaid was very thorough. She made things easy to understand. She said no question is a dumb question. She made us feel at ease. Knowing everything is taken care of and everything we wanted was included, nothing was forgotten. I highly recommend them to anyone!

DISHONEST AND UNTRUSTWORTHY! Balk told me he would seek legal fees from the other party in my case which is typical for my situation. Then he advised me to accept a settlement without informing me my legal fees would not be included as part of the settlement. So he charged me $1000 to seek $800 in damages. I got better results from representing myself for free in subsequent filings.

My grandfather has used used this attorney for years. He really likes them. My experience with them was the exact opposite. He wanted to make a few changes to his will, which they had already drafted for him years ago. My grandfather fell ill and we weren't sure he had much time. We called and had a meeting over the phone and explained the situation to the attorney. He asked for a week. After a week and my grandfathers condition declining, we called and asked for an update...it took another 3 weeks and one of us calling daily. Thank God my grandfather pulled through, or he would have been unable to make the changes he needed. Once in the office, they were pleasant to work with, but communication and timeliness are extremely important when dealing with legal matters. You can tell by their generic response to all the negative comments that they don't genuinely care about their customers. My advice, find a different attorney, one that values their clients' time and needs and not just their money.