O’Connor Law Firm

Two years ago, I had a real estate issue and visited the firm seeking guidance. Attorney Martha Bolton was gracious as she met with me, listening attentively to understand my situation. Even though she explained that my matter was outside the firm's scope of practice, she provided me with resources leaving me in a far better position than when I showed up just an hour earlier.

That matter has progressed and now encompasses a larger legal scope. Today, I called the office asking to speak with Attorney Bolton. Adam answered the phone (Attorney Adam Rauman, I would later learn from the firm's website), and it was evident from the onset that he was bothered to have to be doing so.

What followed felt more like an interrogation than a conversation, with him interrupting me at least three times in less than as many minutes to 'correct' me.

Adam's attitude, tone, disposition, and overall professional demeanor were absolutely appalling during our conversation - so much so that I'm compelled to warn others, and provide him a stark reminder that he works in a service-based industry.

Having specific legal knowledge doesn't elevate him above others; it simply means he's well-versed in a particular subject, just as we all possess expertise in our own areas.

If client interactions pose such a challenge for Adam, perhaps the firm would be better served by keeping him focused on legal work behind the scenes. A skilled attorney doesn't always translate to a skilled communicator. Prioritizing his strengths while shielding clients from his shortcomings could benefit everyone involved.

In such an esteemed field as the legal profession where compassion and respect are paramount, Attorney Adam Rauman's conduct was not only unprofessional but utterly disgraceful, and stands in stark contrast to my prior positive experience with Attorney Martha Bolton.

I would highly recommend the O'Connor Law Firm to anyone needing Estate services regarding the passing of a loved one. Our attorney, Adam Rauman, displayed the highest levels of professionalism, courtesy, and compassion, during his time as the legal counsel for my late brother's estate. I cannot thank Mr. Rauman enough for the quality of his work, and the communication skills he displayed, in educating me as to my responsibilities and duties as my late brother's Personal Representative.
Adam's administrative assistant, Solisha Holley, was also instrumental in keeping the flow of information and documents moving in an orderly fashion, thereby facilitating the constant forward movement of the estate process.
In closing, once again, I clearly and unequivocally would recommend the O'Connor Law Firm's services, to anyone in need of Estate services, on the West coast of Florida.

Words cannot express how much Adam helped my family and I thru a difficult time. Great communication and explaining every step thru out the process from start to finish. Thank you Heather