Mountain Abstract

*Beware of this office* I’ve never had such a disorganized closing on a property before this experience- and I’ve had a few to compare this to. No one takes responsibility for the poor communication. My agent was never given a response of a closing time to be present at the office to represent me, which snowballed into the buyer having keys to my property FOUR DAYS before I received a wire transfer. They changed their story about the wire transfer being submitted & was never able to provide tracking information; it was done, then it wasn’t done, & then they were going to do it. Excuses - “I was out of the office”, “I am not your closer”, and “the attorney isn’t in the office today”. Who was the person doing the closing paperwork? That info wasn’t provided to me either. Ansley & Attorney Jones were copied in multiple emails. No one made the situation right. The attorney took it upon himself to write up a large fee (though I didn’t hire him, the buyer did) and signed off on everything for me as my representative himself. No arrangement was made or fee discussed regarding this. No response or apology after multiple emails with this mess of an office. My requests and feedback were completely ignored, as was my agents. Disgusted that people like this are in business. There are good services in the area & this is not one of them!

They changed their story several times on when the money would be wired. It took 4 days to get my money wired after settlement and it only happened that fast due to me constantly calling and asking them to due their job. Becareful on who you use. My opinion, is there are many better companies to use and this one is the last one you would want to use. I've sold several properties and never ran into this issue on a wire, until I used this company.

Extremely prompt, organized and efficient. Would definitely recommend to anyone who needs title work done.