Miraglia & Company, Attorneys at Law

DO NOT HIRE – Incompetent, Overpriced, and Zero Accountability

My experience with this attorney office for a Rochester, NY eviction case was nothing short of a disaster. As a landlord dealing with a non-paying tenant, I sought legal help expecting expertise and support. What I got instead was complete indifference, incompetence, and delay tactics that cost me both time and money.

I never once spoke to an actual attorney. All communication was handled by paralegals — Amanda Saieva, April Puglia, and Melissa Hanks — none of whom offered meaningful guidance. Despite submitting my Notice of Petition multiple times, they insisted it was “not the correct form” and pressured me to let them “help” by resending it — for a fee — which delayed the process by over two months. In the end, the tenant didn’t even show up to court, and the judge granted possession without any monetary judgment. So what exactly did their "correct form" accomplish? Absolutely nothing.

I strongly believe that if I had filed earlier — even with their so-called "incorrect form" — the result would have been exactly the same. This office never intended to pursue unpaid rent on my behalf. In fact, they explicitly stated that collecting back rent was “not within our scope of work.” That’s right — from an attorney’s office supposedly specializing in evictions.

They charged $650 for what should have cost $50–$100 if filed directly, and their delays only worsened the timeline. It’s clear they operate on volume, not results. Your case is just another file in their system. Their office is a cog in the broken legal machine that protects abusive tenants while punishing responsible landlords.

Worse, the paralegals don’t return messages promptly and seem to lack any legal training beyond answering phones and copying standard templates. These are not eviction specialists — they are underqualified staff doing the bare minimum.

In my case, the tenant — Francenia Melissa Haynes — left behind over $12,000 in unpaid rent, severe property damage, and utility misuse. The house required over $10,000 in repairs, and the attorney office made no effort to help recover losses.

If you're a small landlord or investor, avoid this firm at all costs. And frankly, reconsider investing in Rochester, NY altogether. The legal system here enables non-paying tenants, and attorney offices like this only help perpetuate the dysfunction.

You’ve been warned.

Terrible experience as a landlord that has been working with this company for a many years. They take their time with getting a court date since they are overloaded and don’t care for landlord to wait. During Covid their timing was so bad they kept taking on many cases to make money since they are a bit “cheaper” than some other lawyers, but in reality they costed us more in the long run with cases dragging out. I recently tried to give them another chance thinking they might have changed ever since Covid, but the reviews speak for themselves. I reached out to them after 10 days of hearing nothing after submitting an intake form and then only when I followed up I got a rude response saying that previously I expressed frustration with their work and that I should go to a different lawyer. They could have informed me earlier instead of making me wait 10 days.. eviction time is long enough as it is and the tenant lives for free in the meantime which clearly they don’t care about. If I was them I would be ashamed and at least grateful that someone is even willing to give them a second chance after terrible losses I had because of them in the past. They take no accountability and you’ll have a bigger headache. Cheaper doesn’t mean better. Don’t do it.

Do not work with them! They will cost you more in the long run from lost rents because they are not time efficient and do not care about you. They take an overload of cases and don’t care how long it will take the landlord to wait for a court date.