Dear Joe,
I’m writing to express my sincere appreciation for the outstanding legal support I received from your office—especially from my attorney, Josh Galvan, Cathy Margolis, and Nicki Lopez.
From the very beginning, Josh demonstrated exceptional professionalism, dedication, and legal expertise. He guided me through the process with both confidence and compassion, always ensuring I was informed and that I understood each step. His logical approach and clear explanations made a world of difference during a time filled with uncertainty. Not only was he professional, but he was also a genuine pleasure to work with.
What truly stood out to me was not just Josh’s skill, but the overall experience at your office. Every staff member I encountered was friendly, driven, and sincerely caring. I was treated like family, which turned a stressful situation into one that felt manageable—and even hopeful. The warmth and professionalism of your entire team speak volumes about the culture you’ve built.
I also want to extend my heartfelt thanks to Cathy for the support she provided. Her ability to keep everything organized and seamlessly coordinate appointments did not go unnoticed—it made a tremendous difference. Beyond her efficiency, what stood out most was her kindness and the positive energy she brought to every interaction. At one point, she jokingly said she was like my Jewish mom, taking care of everything—and it truly felt that way. I could tell she genuinely had my best interests at heart.
Another person who left a lasting impression was Nicki Lopez. From the very beginning, her warm and reassuring voice on the phone brought comfort. She even stopped by in person during my office visits to wish me luck. That small gesture meant so much and made me feel like more than just a case number—it made me feel seen, valued, and cared for.
I’m thrilled with the outcome of my case and deeply grateful for the attention and care I received. I couldn’t have asked for better representation, and I’m so happy everything is coming to a positive close.
Please extend my heartfelt thanks to Josh and the rest of your incredible team. I will always be appreciative of the work you do.
I did write this slightly earlier than I intended but I heard Cathy was retiring and I wanted to make sure she knew how much she was appreciated prior to her departure.
Warm regards,
Rachel Remenar
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