Luis Gutierrez Law Firm

Great lawyer he got my son’s case dismissed. Mr Guitierrez and Gaby are both excellent.

Mr.Gutierrez is an amazing Lawyer and I highly recommend him. My son had a juvenile case over a fight and we got the best outcome that we could have hoped for. I give him 10 out of 10. Amazing Attorney

I had a very disappointing experience with Luis Gutierrez Law Firm. I was referred to Mr. Gutierrez by another firm regarding a protective order case, but unfortunately the service I received was extremely unprofessional.
From the beginning, communication was poor. When I first called the office, the receptionist (Gaby) repeatedly told me that Mr. Gutierrez was busy but that he would call me back shortly the same day. I waited for hours and never received a call. Around 3:30 PM, she finally informed me that the attorney would not be able to speak with me after all. She apologized and scheduled me for a phone appointment the following morning at 7:30 AM, assuring me that he would call me right at that time.
I took the time to prepare all my documents and questions so that the call could be productive. I was ready and waiting before 7:30 AM, but no call came. By 7:45 AM I became concerned and tried calling the office several times, but no one answered. Finally, after 8:00 AM, Gaby answered and gave a completely different explanation, saying that 7:30 AM is just a general appointment time and that I would need to wait my turn because there was a list of clients ahead of me. This directly contradicted what I had been told the day before.
At that point I felt I was being misled and expressed my frustration about the situation. Shortly after, Mr. Gutierrez got on the phone and spoke to me in a very aggressive and dismissive tone. When I tried to calmly explain why I was upset about the lack of communication and the confusion about my appointment, he interrupted me and said, “I don’t need you to lecture me,” and then hung up the phone.
For someone seeking legal help during a stressful situation, professionalism and clear communication are extremely important. Unfortunately, this experience was the opposite. By far my worst disappointment with a legal professional.