Law Offices of Lisa Michael & Associates, PC

After sustaining multiple injuries from a car accident I contacted Lisa Michael. She helped me navigate the difficult world of no-fault insurance and made sure I received the best medical care possible. Be it physical therapy, pain management, or finding the right surgeon, Lisa was there to help me through it all. Many thanks to her and her paralegal Lynn for their continued assistance.

I contacted the Law Offices of Lisa Michael & Associates August of 2024 after my father was in a debilitating car accident. Lisa took the time to listen to my fears my concerns and be a shoulder to cry one when I felt completely lost. She made sure to follow up with me daily to check on my dad’s recovery and also ask how I’m holding up and if there’s anything she can do for the family. Lisa went above and beyond for my family. She made sure to reach out to her resources and find the perfect firm for my family’s needs. I was completely impressed with her professionalism but most importantly her caring nature. 7 months later, Lisa still reaches out to ask about dad and my family. Amazing Team!

I spoke with Lisa on February 3, 2025, due to some miscommunication from my lawyer, Scott Gilman, regarding my slip and fall incident on September 6, 2022. Lisa kindly suggested that I write a letter stating that I had retained him and have it certified, which I did.

Afterward, I received a message from Mr. Gilman, letting me know he was on vacation and that I should call him on the 18th. However, when I called on that day, I did not receive a response. I reached out to Lisa again on the 21st and had a helpful conversation with her paralegal, Lynn. Lynn provided detailed information about the issues with my lawyer and explained that my case would expire by September 6, even if Mr. Gilman filed a claim. She also asked for my medical records.

After emailing the requested medical records, I did not receive a response. On March 4, I called Lisa to follow up. Lisa mentioned she was on another call but asked if she could call me back, which I agreed to, but unfortunately, I did not receive a return call.

I sincerely appreciate the information and assistance that Lisa and Lynn provided, and I am grateful for their help. However, I just want to express how unfortunate it is that there have been instances of miscommunication and lack of responsiveness from various lawyers and paralegals. It’s important to remember that clients and potential clients are often dealing with difficult situations, and timely communication and attention to their cases are crucial. I sincerely hope that these issues of miscommunication and non-responsiveness can be addressed, as clients risk losing their cases as a result. It would be interesting to see how these professionals would feel if they were in the clients' shoes.