I recently had an incredibly disappointing experience with an attorney named Carol L Adams and her staff that I feel compelled to share. Initially, my interaction with Diana, the receptionist, was pleasant; she was friendly and helpful when I called to set up a consultation. However, I was surprised to find that the consultation fee was $100, while many other attorneys offer free consultations. Upon arriving at the office, I was warmly greeted before being sent into Carol Adams office. Unfortunately, I sensed something was off during our meeting. I explained my situation, and while she asked the necessary questions to assess whether she was the right fit for my case, her demeanor changed when I mentioned my sons father’s attorney. Carol immediately spoke disparagingly about him, calling him a crook and a liar. In hindsight, this should have raised red flags for me. As a single mother of two who works part-time, I expressed my concerns about the $3,500 retainer fee, which felt exorbitant for my financial situation. Nevertheless, Carol assured me that hiring her would lead to a successful outcome, including potentially having my ex pay for my attorney fees. Trusting her words, I reluctantly paid the retainer with a credit card. However, everything changed after that payment. Carol and her staff became increasingly rude and dismissive. Carol frequently interrupted me and belittled my concerns, while Diana made it clear that my questions were an annoyance. The staff member responsible for administrative tasks never smiled, contributing to an overall unwelcoming atmosphere that left me feeling dejected. To make matters worse, the office mistakenly served our paperwork to the wrong address. I was shocked to discover this, as the correct address was easily found online. Consequently, we had to wait for the paperwork to be re-served. Adding to my frustration, Carol went on vacation for two weeks, causing further delays. When we finally went to court, we had to reschedule multiple times, often at my expense. During one court appearance, I was made to wait while Carol attended to another client, and I was charged for both visits. Eventually, by the time the paperwork was served properly, my ex-husband had filed his own paperwork against me, which was based on false claims. Carol then informed me that she could no longer represent me because they couldn't investigate his finances due to the delays caused by her office. I expressed my concerns about the mishaps that had occurred and requested a partial refund. She refused my initial request, but after I followed up with an email, I was offered a mere $325 back. This experience has been incredibly frustrating, and I hope others can learn from my mistake by choosing The law office of Adams and Clark.
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