Kass Legal Group PLLC

If you want the actual deed to your property, this is not the title company for you. I was a first time home buyer and my realtor asked to go with this company. However we never received our deed and it’s now two and a half years after our signing. I just got off the phone with the recorder of deeds who said they mailed our deed to Kass Legal Group in Oct. 2022. Every time I have called, the voicemail box says the office is open but the secretary is not there. When I email Brian Kass he takes months to respond and forwards my emails to RJ but neither has answered my questions about the whereabouts of our deed. Deeply disturbing experience.
EDIT: After posting this review, they did get back to me and finally sent me the deed, but it's unbelievable that they did not respond to my emails or voicemails, and only got back to me after I posted a google review--welcome to the 21st century I guess. If you want the actual deed to your property, this is likely not the place for you. In my inquiries, Mr. Kass emailed me saying that, "The original Deed is really not an important document to retain (as it used to be)." Everyone else I have spoken with, from other homeowners in Maryland to county officials, has said that the deed is of the utmost importance, and seemed disturbed that the actual deed had not been given to us. Proceed at your own risk.

Working with Brian was a great experience. From the beginning, he was very responsive, easy to communicate with, and explained everything carefully.

I had a very poor experience with Brian. He was unresponsive to important questions and issues, and lax in getting problems completely resolved. The most critical issue happened when his team failed to confirm all relevant accounts were transferred properly with my home purchase, resulting in a utility threatening to put a lien on my property more than a year later. Mistakes happen, and it’s when there’s a problem that you can see the quality and professionalism of a provider. Messages requesting a resolution or status update would go unanswered for weeks, if they got a response at all. This created more complications, fees, and missing information that I then had to resolve. When I asked that the last remaining item be addressed to close out the issue, he did not respond. When I privately shared feedback that I was disappointed in the lack of responsiveness and thoroughness in getting the issue addressed, he did not respond.