John F Spall Law Offices

Update: 1/30/25

It’s been two years and I’m learning that I’m still legally married. This practice consistently failed to file documentation to courts. I am currently waiting on reimbursement of filing fees. If I could, I would give this practice zero stars.

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I reached out to this particular law office on 1/13/23 as they came preferred through my legal plan offered by my employer. I reached out to file a petition for divorce. Documents were prepared quickly and sent to me via email. After my review, I signed and returned them via email. I was then asked to send in monies for filing fees.

A year had gone by with no contact from them, I reached out to follow up because how long could a divorce take (both parties agree)?

Candy has since retired and someone named Samantha has taken her place. Samantha said payment doesn’t show as received and has refused to respond to any follow up email.

Firstly, what? You claim to have not received payment from a client but don’t reach out to them in any way? But ok, I will take responsibility for that one..I should’ve followed up and sooner.

BUT, Samantha..why be SO unprofessional and not respond to my email inquiry to resolve the matter? Does your employer know you are treating their clients this way and potentially causing them to lose clients? Shame on you!

Here was my first reply to Samantha, dated 4/1/24, “Yes, it was sent in after Candy sent the documents. You show no record of having received it? I can resend or call to process payment if you prefer. How does this affect the divorce proceeding? Does it delay it even further?

What should I now expect as an end date should things go as planned moving forward? It’s tax season so I’m wondering if I should again just file married but separate rather than joint. Perhaps it would be better to put in for an extension, no idea.

I can’t say I was expecting your response.. Let me know how I should proceed.”

And still..crickets. I sent another this morning advising that prior documents will need amendments since the contact info is no longer valid being it’s a year later. I asked if I should just reach out to my lawyer directly.

But honestly, what a shitshow..lawyer was wonderful and professional when I spoke with him. But Samantha leaves much to be desired. Had I been aware they never received payment, I would’ve gone down an hand delivered, if necessary..it’s a year later and I’m still legally married and can’t get a reply from staff. Unprofessional.

I have been waiting for a couple thousand dollar retainer to be sent back to me. After the few times I got ahold of someone, I never got an answer as to what is going on. Now they don't even answer or call back. I can only assume I have to call the bar association at this point.

Should have a sign so you're sure you're at the right place