Hemmat Law Group

Outstanding. Very professional, knowledgable, and prompt law firm. They were really knowledgeable and friendly. You basically get tier 1 level lawyers for a very reasonable rate compared to some of the firms I have seen in the Seattle area - and everyone I spoke/worked with was outstanding.

I worked with Susan O’Toole and her assistant Jessica Phillips through a very demanding and emotionally taxing legal process that lasted close to two years. It was one of those situations where there were constant moving pieces, high emotions on both sides, and a lot on the line both financially and personally. At times, it felt like the process could easily spiral or drag on even longer without the right guidance.

Susan brought a steady, experienced hand to everything. She has a deep understanding of the legal system, but more importantly, she knows how to navigate it strategically. There were multiple phases throughout my case where timing, positioning, and approach really mattered, and she was always thinking a few steps ahead. She was direct when needed, didn’t sugarcoat things, and helped me stay focused on the bigger picture rather than getting pulled into unnecessary conflict.

One thing I really appreciated was her ability to manage the balance between pushing when it made sense and knowing when to de-escalate. In a process where it’s easy to get caught up in emotion or reaction, she consistently helped guide decisions in a way that protected my long-term interests. She also remained calm and composed even when things became contentious, which helped me do the same.

Jessica was a huge part of keeping everything running smoothly behind the scenes. She was incredibly responsive, organized, and proactive with communication. Whether it was documentation, scheduling, or follow-ups, she made sure everything stayed on track. In a long process like this, that level of consistency matters more than people realize.

This wasn’t a quick or easy case. There were a lot of challenges, back-and-forth, and moments where it felt like things could go sideways. Having a team that was both competent and steady made a big difference. In the end, we reached a strong outcome, and I felt confident that the strategy and approach along the way played a big role in that result.

If you’re facing a complex or high-stakes legal situation and want a team that is experienced, strategic, and able to guide you through it without adding unnecessary noise, I would absolutely recommend Susan O’Toole and Jessica Phillips.