City of Oaks Law

City of Oaks was hired by the buyer of our home. We completed the seller docs and agreed to have city of oaks prepare our closing docs as well for a fee. I called the office as I had a couple of questions. I was told that the attorney did not work in the office, I could email the attorney. I emailed the attorney and asked him to please call me. He replied stating he would not call me because he if did our conversation could be construed as legal advice and since I didn't hire him, he would not talk to me on the phone. The only option I was given was email. My husband and I went in to sign our documents. At the closing they sat us at a table that was shoved into a very tight corner and had food crumbs all over it. There were open bags of chips that were pushed aside so we could sign on the dirty table in an open area with no privacy. It was very uncomfortable. As we were going through the documents, we were asked to sign a affidavit that we are US Citizens, my husband is not. This was never asked before this time. The person having us sign walked away from the table and we could hear them whispering in the hall. They didn't seem to know what do to. Then they sent over the paralegal with a document we have never seen before and according to her we need to submit to the IRS. We were confused and told them we have never had to sign anything like this before at any of our other 15 closings, she blurted out "Do you pay taxes?" We replied that we did and that my husband is a permanent resident here with a social. They were so confused by this. My husband and I were both shocked that they had never dealt with a buyer/seller that was a permanent resident. Our closing was scheduled for a Tuesday, we were never notified by the closing attorney that the closing had been postponed. When the buyer finally did close, the office could not find the documents we had signed. They also could not remember if we had signed or not. Eventually, they were able to find our documents however, since there was a delay, there was a delay in the buyers funds and since this attorney's office does not electronically record the deed and the office only sends wires at the end of the day, we were not able to receive our money until the following day. This is a huge deal if you are waiting on your funds for another closing. I see all the good reviews and good for them. Our experience with this office was the worst we have a had with an attorney's office.

Great place to close on a house. Professional staff/paralegals were efficient and capable.

Amazing firm with high level communication and customer service. Thank you for walking us through our needs Vincent. We will be back.