Chernoff Howard

The worst experience I have ever had with my taxes. When I did my taxes he was unwelcoming and rude. But I overlooked that because I’m there for business. I filed my taxes on March 11, 2023. I contacted the office 5 weeks after I filed my taxes because I had not received my state taxes and the website claims that they had no information of submission. The receptionist stated that it can take up to 8 weeks for the state to put it in the system. I reached out to the office again a week later and a different receptionist left a message for him and stated he would call me back. Instead of him calling me back she called me back and told me that everything is ok and I should check the system the next day and if it’s still saying that the information had not been received to call her back. I checked the system and nothing was there. But because the first receptionist I spoke to stated that it can take 8 weeks for them to input information I decided to wait. Now it’s going on week 7 and on 4/26 I contacted the office again where the first receptionist I spoke to states the same thing about 8 weeks. She also stated that your taxes was submitted and the state was really slow. She suggested I call the state early the next day because some of their clients have been having issues with their state taxes. On 4/27 I contacted the state and I was told that my state taxes wasn’t submitted until 4/15 and they stamped it on 4/19. I was also told that I need to contact the person who processed my taxes. I call the office and Mr. Chernoff answers. I state my name and when I did my taxes. Mid sentence I’m cut off and was rudely asked if I have a question. I then state yes and I explained what I was told by the state. He states that’s when they put it in the system and he has no control of when the state processes taxes. In the end he lied. He overlooked submitting my taxes and instead of the receptionist looking through my file when I first contacted them or even him stating he submitted it late and he apologizes I get a rude nasty answer. I will never get my taxes done there and I will never refer anyone that I know to go to him.

I highly recommend Howard. I've been working with Howard for two years and it's been an excellent experience. I am a new business owner and Howard is a huge help and a very patient guide who explains things. And he's very funny!

Howard and his team are the best at what they do! They are extremely thorough and will fight on your behalf. I’ve worked with Howard and his team to purchase and sell different properties and I plan to continue using them in the future. I recently sold a property, and a little more than a month after closing Cernoff and his team got me a check for additional funds that I wasn’t even expecting. Whether you are buying or selling they will be sure to stay on top of every little detail to ensure that you meet your closing date.