Bolling Hearl Russell Ratliff

As multiple past customers have reflected in their reviews, I would recommend staying away from this firm, mainly due to dealing with Marsha. After multiple requests, both email and office voicemails (they never seemed to pick up their phone, especially around lunch) requesting closing documents needed (electronic copies of seller closing docs), I received a voicemail from Marsha that was absolutely bizarre. Stumbling over her words and not making much sense, she kept reiterating that I "was not, under any circumstances, getting the buyer's documents sent to me". This was never a request and one that I and any reasonable individual wouldn't expect. Her demeaning and condescending tone was something I'm not sure I've seen before from a so-called professional. I simply wanted the closing documents that they were paid to prepare and execute emailed to me for when I needed them for tax time. This is a request that most firms operating past the year 2000 can reasonably accommodate within about 5 minutes. Marsha acted like she needed to move heaven and earth to get this done and still seemed to be confused as to why I was requesting this. Very odd and unnerving experience. Save yourself the headache and just go somewhere..anywhere...else.

I have had wonderful experiences with Phillip and his crew both personally and professionally. I highly recommend. 5-stars.