From representation to getting my retainer back, my experience was awful. Best Law Firm will nickel and dime everything, even when big mistakes are made on their end that they have to fix. I caught and called out the errors myself, which shows the level of care & attention that was missed. All painfully expensive bills were paid on time (disputes never acknowledged so don't even try), yet it took nearly 3 months to get my retainer back and it was still $900 short. Unfortunately, my case was made more complicated for me due to my representation. If you want to pay a fortune for representation from an attorney who makes a sensitive, high conflict case more stressful and emotional, then inadvertently puts the opposing party over you (case could have been dismissed), acknowledges it and still bills you for it, this is your place. What truly bothered me the most (and still does) is that I was very clear that I did not want to involve my children or any witness, etc. and would only consider it if opposing party and I could not agree and had to go to trial - yet on the very first meeting with the Judge - my attorney requested a child interview. Luckily, we never got that far and our children were not traumatized with that having to get sucked into the mess.
In addition, I connected with the attorney I paid to do my first consultation with and was raw and emotional spilling the details of my case... I was then told at the end that she does not take cases and just does the intake calls and I would be passed to another attorney who would take great care of me. That connection was never made again. To make it even more disconnected - that initial attorney I connected with did not even recognize or acknowledge me when I came into their office less than a month later. My case was the most important thing happening in my life as it involved my children and the entire experience felt like a slap in the face. Extremely disappointing.
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